Shipping times, honesty and customer love!

FREE SHIPPING ON ORDERS OVER $50.00 in the US & Canada

ORDER PROCESSING

• Positive Vibe processes orders within 1-2 business days.
• Successfully placed orders will receive an email confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
• If you need any assistance with your order, please contact us directly, (we’d be happy to help you)!.
• We source, and have our our custom made products and designs produced from a variety of high quality, respected production companies all based in the USA. This allows us to maintain high quality control and continually offer you the best merchandise directly from North American manufacturers.
• Since the beginning of the COVID19 pandemic we have experienced slightly longer production times and shipping delays. This is a universal issue for boutique independent stores like Positive Vibe. More and more great consumers (just like you) have been ordering and supporting businesses like Positive Vibe, (thank you) and even though production has been stepped up from our manufacturers, many are seeing volumes of orders like never before. We truly appreciate your business, patience and understanding.  We commit to always being honest with you regarding the status of your order. (It’s how we roll)!
• Shipping times are trending at about 4 weeks at the present time, from the point of you ordering, to you receiving your custom order, though some orders will arrive sooner (time will fly)!
• We truly appreciate you and your understanding during this unprecedented time. We are all in this together. Karen, myself (Geoff) and our helpers (and son’s) Chili and Pepper thank you, and know you will love your purchase for a great period of time :)